slc4d Terms & Conditions

For the purposes of this Agreement, the following definitions apply throughout all clauses:

• "Platform" means the slc4d website, mobile-optimised web application, and all associated digital services accessible at slc4d.lat.
• "Member" / "User" means any individual who has successfully completed account registration on the Platform and whose account has not been suspended or closed.
• "Account" means the personal user account created by a Member upon registration, through which the Member accesses all Platform services.
• "Balance" means the real-money funds held within a Member's Account wallet, denominated in Indonesian Rupiah (IDR / Rp).
• "Bonus Funds" means any promotional credits, free-bet allocations, or bonus amounts awarded to a Member's Account that are subject to wagering requirements before they may be withdrawn.
• "Wagering Requirement" means the minimum total amount a Member must wager using Bonus Funds before a withdrawal request for those funds or associated winnings can be processed.
• "KYC" (Know Your Customer) means the identity and age verification process required by slc4d prior to the first withdrawal and at other points determined by the Company's risk management policies.
• "Restricted Jurisdiction" means any country, territory, or region from which access to or use of the Platform is prohibited by applicable law or by slc4d's operational policies.
• "Force Majeure" means any event beyond the reasonable control of slc4d, including but not limited to acts of God, natural disasters, war, government action, internet outages, or payment system failures.
• "Intellectual Property" means all trademarks, logos, software, content, designs, databases, and other proprietary materials owned by or licensed to slc4d.

Access to and use of the slc4d Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their membership:

• You must be a natural person (not a corporate entity, trust, or automated system).
• You must be at least 21 years of age. slc4d does not permit account registration by or for individuals under the age of 21, regardless of the applicable local law in the Member's jurisdiction.
• You must be located in Indonesia or be an Indonesian national at the time of registration and during ongoing platform use.
• You must have the legal capacity to enter into binding contracts under the laws applicable to you.
• You must not be a current employee, contractor, director, officer, or immediate family member of an employee of slc4d or any of its affiliated companies, game providers, or payment processing partners.
• You must not be accessing the Platform from a Restricted Jurisdiction. Attempting to circumvent geographic restrictions through the use of virtual private networks (VPNs), proxy servers, or other IP-masking technologies is a breach of these Terms and may result in immediate account suspension and forfeiture of Balance.
• You must not have previously had an account closed or suspended by slc4d for a breach of these Terms.

Each eligible individual may hold one (1) account only on the slc4d Platform. The existence of multiple accounts held by the same individual — whether under the same or different names, email addresses, device identifiers, or payment methods — constitutes a material breach of these Terms and will result in the suspension of all associated accounts and the forfeiture of any associated Balance and Bonus Funds.

During registration you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address in Indonesia, a valid email address, and a contact mobile number. You agree to update this information promptly if it changes.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. slc4d will not be liable for any loss or damage arising from unauthorised access to your Account that results from your failure to keep credentials secure. You must notify slc4d's support team immediately if you suspect that your Account has been accessed by an unauthorised party.

All financial transactions on the slc4d Platform are processed exclusively in Indonesian Rupiah (IDR / Rp). No currency conversion is applied; your Balance is always displayed and transacted in IDR.

Accepted deposit and withdrawal methods include, but are not limited to: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Available methods may vary from time to time based on technical availability and regulatory requirements. slc4d will publish updates to supported payment methods on the Platform.

Deposit processing times: Deposits made via local Indonesian bank transfer or e-wallet are typically reflected in your Account Balance within 60 seconds of successful payment confirmation. slc4d is not responsible for delays caused by the sending bank or e-wallet provider.

Withdrawal processing times: Withdrawal requests are processed within 5–30 minutes during standard Indonesian banking hours (Monday to Friday, 08:00–20:00 WIB). Requests submitted outside these hours, or on Indonesian public holidays, will be processed on the next available business banking day. slc4d reserves the right to apply additional processing time during periods of high volume or for accounts subject to enhanced due diligence.

• Withdrawals will only be processed to an account or e-wallet registered in the same name as the slc4d Member Account.
• slc4d does not charge a fee for standard withdrawals. Any fees levied by the receiving bank or e-wallet provider are the Member's responsibility.
• Minimum and maximum deposit and withdrawal limits apply and are published on the Platform's banking information page. These limits may be adjusted without prior notice in accordance with risk management requirements.
• Deposits that have not been wagered at least once prior to a withdrawal request may be subject to an administrative review before release.
• slc4d reserves the right to request source-of-funds documentation for any withdrawal request deemed high value by its risk management team.

slc4d offers a range of promotional bonuses to eligible Members, including but not limited to: welcome deposit bonuses, reload bonuses, cashback offers, free-bet allocations, referral rewards, and seasonal promotions tied to events such as BRI Liga 1, Piala AFF, Idul Fitri, and other Indonesian cultural calendar periods.

All bonuses are subject to individual promotional terms, which will be published alongside each offer. In the absence of specific promotional terms, the following general bonus conditions apply:

1. Bonus Funds are non-withdrawable until the associated Wagering Requirement has been fully met.
2. The standard Wagering Requirement is 10x (ten times) the bonus amount unless stated otherwise in the specific promotion's terms.
3. Wagering Requirements must be completed within 30 calendar days of the bonus being credited to the Account. Bonus Funds that remain subject to an unmet Wagering Requirement after this period will be forfeited without compensation.
4. Not all games contribute equally to Wagering Requirements. Slot games typically contribute 100%; live casino and table games typically contribute 10%–50%; sportsbook bets at odds below 1.50 may contribute 0%. Specific game contribution rates are published in the Platform's bonus terms section.
5. Only one bonus may be active per Account at any time unless expressly stated otherwise in a specific promotion.
6. slc4d reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice. Members who have already claimed a bonus at the time of modification will be subject to the terms in force at the time of their claim.

Each product vertical on the slc4d Platform — Sportsbook, Live Casino, Slots, Sic Bo, and Poker Tournaments — operates under its own product-specific rules, which are published within the respective product section of the Platform. These product rules are incorporated by reference into this Agreement. In the event of a conflict between product-specific rules and this Agreement, this Agreement takes precedence except where the product rule provides a more specific provision addressing the same subject matter.

General rules applicable across all betting and gaming products include:

• All bets and game decisions are final once confirmed. slc4d does not accept requests to cancel or amend a confirmed bet or game round except in the case of a manifest technical error verified by slc4d's trading team.
• In the event of a technical failure, disconnection, or system error during a game round, slc4d's server-side game logs constitute the authoritative record of the game state. Where a round cannot be completed due to a verifiable technical error on slc4d's infrastructure, the relevant stake will be refunded to the Member's Balance.
• slc4d reserves the right to void any bet placed at clearly erroneous odds caused by a pricing error, data feed failure, or human error. Affected stakes will be refunded in full. Members who have placed bets at erroneous odds in bad faith — for example, by exploiting a known pricing error — may have their Account suspended.
• Winnings from sportsbook bets will be credited to the Account Balance once the relevant event has been settled and the result confirmed by slc4d's data provider. Settlement times for live in-play markets may be extended to allow for official result confirmation.

slc4d reserves the right to suspend, restrict, or permanently close a Member's Account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Provision of false, inaccurate, or misleading information during registration or at any subsequent point.
• Evidence or reasonable suspicion of underage gambling.
• Evidence or reasonable suspicion of fraudulent activity, money laundering, or use of the Platform to facilitate illegal transactions.
• Use of multiple accounts by the same individual.
• Collusion, match-fixing, or any other form of cheating in any product vertical.
• Abuse of bonuses, promotions, or any Platform feature in a manner inconsistent with legitimate recreational play.
• Access from a Restricted Jurisdiction or use of VPN or proxy services to circumvent geographic access controls.
• A Member's own request for account closure, including voluntary self-exclusion under slc4d's Responsible Gaming programme.

Where an Account is closed for a breach of these Terms, slc4d reserves the right to withhold any Balance and Bonus Funds pending the outcome of an internal investigation. If the investigation confirms a breach, affected funds may be forfeited. Any real-money Balance that is confirmed as legitimate following the investigation will be returned to the Member via the withdrawal method on file.

slc4d is committed to promoting responsible gambling and operates a suite of player protection tools available to all Members directly from their Account Settings panel. These tools include deposit limits (daily, weekly, and monthly), loss limits, session time reminders, reality check notifications, temporary time-out periods (ranging from 24 hours to 6 weeks), and a permanent self-exclusion option.

Members who feel that their gambling may be becoming problematic are strongly encouraged to make use of these tools and to contact slc4d's support team for confidential assistance. slc4d's support agents are trained to refer Members to appropriate professional resources. Full details of slc4d's responsible gaming programme are available on the Responsible Gaming page.

All content on the slc4d Platform — including but not limited to the slc4d name, logo, website design, software, text, graphics, game interfaces, data compilations, and promotional materials — is the exclusive property of slc4d or its licensors and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their own personal, non-commercial recreational use. This licence does not permit:

• Copying, reproducing, distributing, or publishing any Platform content without prior written consent from slc4d.
• Using automated tools (bots, scrapers, crawlers) to extract data, odds, or content from the Platform.
• Creating derivative works based on any slc4d Intellectual Property.
• Using the slc4d brand, name, or logo in any manner that implies endorsement or affiliation without written authorisation.

To the fullest extent permitted by applicable law, slc4d's aggregate liability to any Member arising out of or in connection with these Terms, the Platform, or any services provided through it shall not exceed the total amount of real-money funds deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

slc4d expressly excludes liability for the following categories of loss, whether arising in contract, tort, or otherwise:

• Loss of profits, revenue, business, data, or goodwill.
• Indirect, consequential, special, or punitive damages of any kind.
• Losses arising from the Member's reliance on information published on the Platform, including odds, statistics, or promotional terms.
• Losses resulting from Platform downtime, technical failures, data feed errors, or Force Majeure events.
• Losses arising from the Member's own failure to maintain account security or comply with these Terms.

Nothing in this clause limits slc4d's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

slc4d collects, processes, stores, and transfers personal data in accordance with its Privacy Policy, which is incorporated by reference into this Agreement and is available in full at slc4d.lat/privacy-policy. By registering an Account, you consent to the data practices described in the Privacy Policy.

slc4d will not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, KYC verification providers, game studios, and fraud detection services strictly as necessary to provide the Platform's services and to comply with applicable legal obligations.

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with international online gaming regulations as applied by slc4d's licensing authority. slc4d operates as an internationally licensed online gaming platform.

In the event of a dispute between a Member and slc4d, the Member is required to contact slc4d's customer support team in the first instance and allow a reasonable period of not less than 14 calendar days for the matter to be investigated and resolved. slc4d will acknowledge all formal complaints within 48 hours and provide a substantive response within 14 days.

Where a dispute cannot be resolved through direct communication, the matter may be referred to the independent dispute resolution body designated by slc4d's licensing authority. The decision of such body shall be final and binding on both parties.

slc4d reserves the right to amend, update, or replace these Terms & Conditions at any time. Members will be notified of material changes via a notification displayed upon login and/or by email to the address registered on their Account. The updated Terms will be published on this page with a revised Effective Date.

Continued use of the Platform following the publication of updated Terms constitutes acceptance of those updated Terms. If a Member does not agree to an amendment, they must cease using the Platform and may request account closure by contacting support. Any Balance held at the time of closure will be processed for withdrawal in accordance with Clause 4, subject to all KYC and verification requirements being satisfied.

For any questions, complaints, or formal disputes relating to these Terms & Conditions, or for any account-related support, please contact the slc4d team through the following channel:

• Email Support: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week. Native Indonesian-speaking agents available during WIB business hours (08:00–22:00 WIB, UTC+7).
• Response Time: Live chat queries are typically answered within 5 minutes. Email complaints receive an acknowledgement within 48 hours and a full response within 14 calendar days.

For questions specifically regarding responsible gaming, self-exclusion, or deposit limit adjustments, please visit the Responsible Gaming page or contact support directly. For frequently asked questions on registration, payments, and bonuses, visit the FAQ page.